
Plumbing Experts

Plumbing in the context of custom home building covers the complete water supply, drainage, and gas line systems that run throughout your home. It starts with the rough-in phase, where supply and drain lines are mapped out and installed inside walls and beneath floors before drywall ever goes up. Then it finishes with the trim-out phase, where sinks, faucets, toilets, showers, water heaters, and appliance connections are installed and tested. At True Custom Builders, plumbing is coordinated as part of the full custom home building process — not handed off to whoever is cheapest and available. Ken True and his team ensure every line is properly sized, routed, and inspected so homeowners across Cleveland, Bradley County, Charleston, and the surrounding areas get a system built to last.



Plumbing is necessary at multiple stages of every new custom home build. The first phase happens right after the foundation is poured — if you're building in Ooltewah, McDonald, or Polk County on a slab foundation, your drain lines and water supply rough-ins need to be in place before that concrete is set. The second phase happens once framing is up, when supply lines, vent stacks, and drain pipes are run through the walls and floors. If your custom home design includes multiple bathrooms, a kitchen island with a sink, a utility room, or an outdoor kitchen, each of these requires careful planning during the plumbing phase to avoid costly rework later.

Proper new construction plumbing requires licensed professionals who understand local codes, proper pipe sizing for water pressure, and how to coordinate with the concrete, framing, HVAC, and electrical teams working on the same timeline. It also requires a builder who plans ahead — knowing where every fixture, appliance, and water line needs to go before walls are closed up. True Custom Builders manages this coordination across every custom home build in Cleveland, Charleston, Ooltewah, McDonald, Bradley County, and Polk County with over 25 years of experience, so nothing gets missed between the rough-in inspection and the day your family turns on the faucet for the first time.


Start by completing the 'Get a Free Quote' form on our website to share your Plumbing needs with us.

Next, we'll arrange a property visit at a time that works for you to provide an in-person estimate for your Plumbing needs.

After you approve our estimate, we'll schedule a date to complete the job. Our team will work hard to exceed your expectations!

SERVICES
SERVICE AREAS
OPERATING HOURS
Sun: Closed
Mon: 7:00am - 5:00pm
Tue: 7:00am - 5:00pm
Wed: 7:00am - 5:00pm
Thu: 7:00am - 5:00pm
Fri: 7:00am - 5:00pm
Sat: Closed